UNCLEBOB® Malaysia respects your privacy. This Privacy Policy describes how we collect, use, store, and protect personal information you share through our website, feedback, contact, and franchise enquiry forms, in line with the Personal Data Protection Act 2010 (PDPA).
Information We Collect
- Identity and contact details such as name, email, phone number, and city/state.
- Form submissions: feedback, comments, ratings, franchise enquiries, and contact requests.
- Operational data such as preferred outlet and order context (when you choose to share it).
- Standard technical data: browser, device, and basic analytics for site improvement.
How We Use Your Information
- To respond to feedback, contact, and franchise enquiries.
- To improve UNCLEBOB® products, outlets, and customer experience.
- To send updates about promotions, new outlets, or news, only when you have opted in.
- To meet legal, regulatory, and franchise compliance obligations.
Data Sharing
We do not sell your personal data. We may share information with trusted internal teams, franchise partners (only where relevant to your enquiry), or service providers under confidentiality obligations.
Data Retention
Personal data is retained only for as long as needed to fulfil the purpose it was collected for, or as required by law.
Cookies & Analytics
The website may use cookies and similar technologies to remember preferences and measure performance. You may disable cookies in your browser settings, though some site features may be affected.
Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us. We will respond within a reasonable timeframe and in line with PDPA requirements.
Contact
For privacy questions or PDPA-related requests, please reach out via the Contact page.
Final privacy copy should be reviewed and signed off by UNCLEBOB®'s legal counsel before launch.
